Privacy Policy
At Zonelaphoriva Financial Planning Services, we are committed to protecting your privacy and personal information in accordance with Malaysian data protection laws.
Last updated: August 27, 2025
Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Financial information provided during consultations
- Communication preferences and service feedback
Usage Data
- Website browsing patterns and page interactions
- Device information and technical specifications
- Referral sources and marketing campaign effectiveness
How We Use Your Information
- Providing personalized financial planning consultations and services
- Communicating about your subscription and service updates
- Improving our services based on client feedback and usage patterns
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process personal information based on the following legal grounds under Malaysian data protection law.
Primary Legal Basis: We process your data on the basis of consent and legitimate interest for service delivery
Information Sharing
We may share your information in the following limited circumstances.
- With service providers who assist in delivering our financial planning services
- When required by law or to comply with regulatory obligations
- With your explicit consent for specific purposes you approve
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Privacy Rights
Under Malaysian Personal Data Protection Act, you have the following rights regarding your personal information.
- Right to access and receive copies of your personal data
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to receive your data in a portable format
- Right to object to certain types of data processing
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized services.
For detailed information about our cookie practices, please review our Cookie Policy
Data Retention
We retain personal information only as long as necessary for service delivery, legal compliance, and legitimate business purposes, typically no longer than 7 years after service termination.
Children's Privacy
Our services are intended for adults aged 18 and older, and we do not knowingly collect personal information from minors.
18+ only
Privacy Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted with effective dates.
Contact Information
For privacy-related questions or to exercise your rights, contact us at info@zonelaphoriva.com or +60 4 2086 4065.
Email: contact@zonelaphoriva.com
Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia